• Experienced and Educated Call Agents
• 24/7 Call Agent Coverage Available
• Quality and Performance Supervisors
• Easy Communication between Clients and Agents
• Work with American Owners - Operations
Grow Locally, by Operating Globally
Pacific Business Services, also known as Pac Biz when speaking casually, is based in Phoenix, Arizona, USA. We work with businesses (in English speaking countries), to increase their profits by working with our agents overseas in The Philippines. Pac Biz eliminates the headache of entry level employee turnover, low quality performance, health care coverage costs, and more!
Why Choose Pacific Business Services
EXPERIENCE WHAT SETS US APART
Experienced Call Agents
ENSURE CUSTOMER SATISFACTION
The agents at Pacific Business Services are held to exceptionally high standards. Our agents are required to be college graduates and we only hire agents with 5 or more years of call center experience. They go through multiple levels of employment interviews, and when hired, they go through our rigorous training before they even start training specifications for your business.
DIRECT LINES TO MANAGEMENT & AGENTS
Connect with your agents, management, even owners anytime. The owners at Pacific Business Services believe communication is key in providing the best service. Through our local number that connects straight to our international call center, agents can be reached anytime during their shifts, as are their supervisors that are available 24/7. The owners also keep open lines of communication, being easily reached by phone or email. Comments and feedback are welcomed and encouraged to give you the best experience.
LOW COSTS FOR HIGH QUALITY
Are you tired of paying the high cost of call takers? They are usually entry level employees, with high instances of turnover, leaving your business to pick up the costs of hiring and retraining another employee. Working with Pacific Business Services, we provide quality call takers for low wages.
Pacific Business Services Proudly Serves
San Antonio, Texas
Johannesburg, South Africa
Contact Pac Biz for more information on how to get started
Thank you for considering Pacific Business Services, aka Pac Biz. We look forward to hearing from you. Please fill out the following information so that we best serve your needs. Thank you!