We offer a dedicated iCabbi Training Supervisor who works with all of our new staff so that we always have pre-trained iCabbi staff with 1-3 weeks experience before they start working with you.
Custom solutions for each client’s local taxi company
Managed locally in Phoenix, Arizona by 2 former taxi owners who fully own office in Philippines (not 3rd party service, 100% home grown).
Dedicated call takers who will work with your business long term
All staff is National Bureau of Investigation (NBI) background checked, we can supply these records for any dedicated call taker and keep those records updated on a yearly basis. http://www.gov.ph/services/nbi-clearance/
95% of Pacific Business Service staff has bachelors degree and 5+ years call center experience with US clients
Quality Assurance staff to self monitor for continuous areas of improvement.
Pacific Business Services has customer service agents for companies around the world. Let our specially trained team work with your business to provide your customers with around-the-clock service; to answer questions, input data, process payments, or anything you can think of! Our agents can provide support for your customers through phone, chat, or email 24 hours a day, 7 days a week.Learn More